At Prik Care, we take pride in delivering your order safely and on time. Our goal is to ensure every order reaches you quickly, securely, and with full transparency. We ship from Gurugram.
Orders are processed Monday through Saturday, excluding Sundays and public holidays.
All orders placed before 2:00 PM IST are dispatched the same business day.
Orders placed after 2:00 PM IST are dispatched on the next business day.
During high-volume periods, including sales events and holidays, orders may be processed and shipped on the next business day.
For urgent or time-sensitive orders, please contact us before placing your order to confirm availability and shipping times.
We strive to maintain accurate inventory levels on our website.
Products that are not currently available will be marked as Out of Stock.
If an inventory discrepancy occurs after an order is placed, our team will contact you promptly to discuss available options, including waiting for restocking, selecting an alternative product, or receiving a refund.
We ship through reputed Indian courier partners so every parcel is trackable end to end. Bulk and carton orders may move by surface transport, which we confirm with you before despatch.
Next Day and 1–2 Day shipping services are available by phone order only.
We currently ship across India, to every pincode our courier partners service.
All prices are in Indian Rupees and inclusive of GST. There are no customs duties or import charges on a domestic order.
International Orders
We do not ship outside India at present. If you would like an order delivered abroad, please contact us before placing it.
Large carton and pallet quantities may require additional handling time or extended lead times based on stock.
For bulk contracts and custom pack sizes, our team will confirm the quantity, price and delivery timeline with you before we despatch.
Once your order has shipped, you will receive a confirmation email with tracking details.
You can track your shipment directly through the carrier's website for the most accurate delivery updates.
Please inspect your order immediately upon arrival.
Report any of the following within 48 hours of delivery:
Please photograph the carton and the packs before the packaging is discarded — it is what lets us raise the claim with the courier. Claims reported after 48 hours may not be eligible for replacement or refund, and Aadvik Enterprises is not responsible for damage resulting from handling or storage after delivery.
If your shipment is lost or significantly delayed, please contact our support team.
We will work directly with the shipping carrier to investigate the issue and assist in resolving it as quickly as possible.
If you have not received your package within 10 business days of the expected delivery date, please contact us. After verifying the shipment status with the carrier, we will provide a replacement shipment if the package is confirmed lost or cannot be delivered.
For shipping-related questions, order status inquiries, or urgent delivery requests, please contact us:
Mailing Address:
Aadvik Enterprises
First Floor, 66//2/18, Shaheed Major Vikash Yadav Marg, Sunshine Play School, Friends Colony, Gurugram, Haryana, 122001, India
Customer Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM IST
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